Last updated: July 12, 2026
We collect only what the Service needs to work: your account details (email address and name), and the journal data that makes TradePulse useful to you — the closed trades, deposits and withdrawals imported from a trading platform you choose to connect, statement files you upload, and the notes, tags and screenshots you add to your trades. We also collect basic, aggregated usage data (such as which features are used) to improve the Service.
Your journal is private to your account and belongs to you. Platform connections are strictly read-only: cTrader connects through its official OAuth authorisation, and MetaTrader 5 through the investor (read-only) password. This means TradePulse can only read your trade history — it can never place, modify or close a trade, never move funds, and never holds credentials that would allow trading. We do not sell your data, we do not show it to other users, and our team does not browse your journal; limited technical access happens only when you ask for support on a specific issue or where the law requires it.
Your information is used to provide and improve the Service, process payments, communicate with you about your account, and keep the platform secure. Your trading data is used for one purpose: showing you your own journal, statistics and insights.
Your data is stored on established, secure cloud infrastructure hosted in the European Union, with industry-standard encryption in transit and at rest. Access to production systems is restricted and authenticated.
We rely on a small number of trusted providers to operate TradePulse: Paddle, our payment provider and merchant of record — we never see or store your card or bank details — and, when you choose to connect a trading platform, cTrader (official Open API, read-only) or MetaTrader 5 (secure cloud connection using your read-only investor password). Each provider processes only the data required to deliver the Service.
We do not sell, trade, rent or share your personal or trading data with third parties, except as required by law or as strictly necessary to provide the Service (for example, payment processing by Paddle).
We retain your data for as long as your account is active. Disconnecting a trading platform stops future syncing without deleting your journal. You may request deletion of your account and all associated data at any time via support, and it will be removed permanently.
You have the right to access, correct, export or delete your personal data. You can export your trade history to CSV from inside the app at any time, and you can contact support to exercise any of these rights.
We use essential cookies for authentication and session management. No third-party tracking or advertising cookies are used.
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
For privacy-related questions or data requests, email us at support@apptradepulse.de or reach our team anytime through the live support chat inside the app.